Returns & Exchanges
At Bumps, we stand by the quality of our sports gear and offer a 30-day window for returns or exchanges on all unused equipment. If your purchase doesn't help you perform at your peak, we will make it right with a hassle-free refund process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Place your unused items back in their original packaging, ensuring all tags and protective seals remain intact for a valid return.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Hand over your package to any authorized carrier location; once we receive and inspect the gear, your refund will be processed within 5 business days.